Apply for Red Hat Off Campus Drive 2025! Hiring Associate Technical Support Engineer Job in Pune for 1+ years, BE/BTech. Resolve enterprise Linux issues, support global customers with RHEL, OpenShift, and cloud technologies, and contribute to open source innovation.
Candidates who are interested in Red Hat Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of Associate Technical Support Engineer job
Company: Red Hat
Qualifications: BE/BTech
Experience Needed: 1+ years
Job Req ID: R-051648
Location: Pune

Start Date: 10th November 2025
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Job Description
The Red Hat Global Support Services team is seeking an Associate Technical Support Engineer to join us in Pune, India. The Global Support Services team focuses on resolving issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs. You’ll have the opportunity to work with leading open source developers to create new solutions and customer offerings. You will also receive on-the-job training, including an introduction to Red Hat products like Red Hat Enterprise Linux (RHEL), OpenShift (OCP) and related technologies including virtualization, storage, clustering, cloud, and satellite, as well as soft skill training and troubleshooting.
What will you do?
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult with and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
What will you bring
- 1+ years of Linux experience in the enterprise sector, with excellent administration skills
- Thorough knowledge of the Linux kernel, networking, and memory management
- Excellent troubleshooting skills, and a passion for problem solving and investigation
- Ability to work with conflict
Apply Now for Red Hat Associate Technical Support Engineer Job
How to Apply Red Hat Off Campus Drive 2025
Click on Apply to Official Link Red Hat Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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Interview Questions
- Explain your experience in managing Linux systems and troubleshooting issues.
- How do you diagnose and resolve kernel, networking, and performance problems?
- Describe your familiarity with Red Hat tools such as RHEL or OpenShift.
- How do you collaborate with global teams to handle critical technical issues?
- What process do you follow for escalating and documenting customer incidents?
- How do you handle shift schedules and 24×7 customer support operations?
- What tools or commands do you use for system monitoring and analysis?
- How does open source collaboration enhance Red Hat’s support ecosystem?
- Describe a challenging technical issue you resolved successfully.
- What motivates you to build your career in Linux-based enterprise solutions?