Harman Off Campus Drive 2025 Hiring Associate Engineer for BE/BTech Candidates Can Apply online from below details. Candidates who are interested in Harman Off Campus Job Openings can go through the below to get more information.
Harman hiring Associate Engineer
Company: Harman
Qualifications: BE/BTech
Experience Needed: 0-1 Year
Location: Bangalore
Job Requisition ID: R-40601-2024
Description for Associate Engineer
What You Need: As L1 Technical Support, you will have the responsibility to handle Calls from the Customer [Voice/Email] on technical issues & provide support to clients over the mail, phone, by referring KB for workaround / resolution and provide necessary information/observations/logs & all required support to L2/L3 team to diagnose a reported/escalated problem.
Basic Knowledge on SQL Queries.
Multi OS experience Windows, Unix.
Multitasking capabilities which includes Ticket handling &
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Follow-ups Requirements:
Engineering Graduate with 0-1-year experience as a L1 technical support engineer, including front-line contact with customers via phone and e-mail.
Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc
Support Customers over the phone/email by answering their product questions and offering technical assistance.
Experience on working with remote support groups, international support groups, and 24×7 support operations.
The position is shift based covering 24/7 as part of a rotation [Monthly] which encompasses nights and weekend working.
Should have experience in Client Interaction.
Good communication and ability to work independently.
Good technical capability with strong planning and follow up Skills, Monitoring and regular status updates to management.
Apply to Harman hiring Associate Engineer
How to Apply Harman Off Campus Drive 2025
Click on Apply to Official Link Harman Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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