Microsoft Off Campus Drive 2025 Hiring Technical Support Engineer for Bachelor’s degree in CS/IT Candidates Can Apply online from below details. Candidates who are interested in Microsoft Off Campus Job Openings can go through the below to get more information.
Microsoft hiring Technical Support Engineer
Company: Microsoft
Qualifications: Bachelor’s degree in CS/IT
Experience Needed: 1-3+ Years
Location: Bangalore
Job Requisition ID: 1810367
Description for Technical Support Engineer
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.
Required Qualifications:
Bachelor’s degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
OR 3+ years of technical support, technical consulting experience, or information technology experience.
OR equivalent experience
Language Qualification
English Language: fluent in reading, writing and speaking.
Technical skills
Technical depth in the current technology and willing to learn new skills. Understanding of Windows Azure Platform or other cloud offerings. Proficiency in Operating Systems/Virtualization. Understanding of various cloud models and networking fundamentals.
Knowledge of one of the following domains will be beneficial but not mandatory:
Windows Azure Platform or other cloud offerings, Operating System/Virtualization, and Networking fundamentals.
Knowledge of Windows Azure Platform services and offerings
Knowledge of deploying VMs in Azure, Creating Virtual Networks, Creating Subnets and basic understanding of PowerShell.
Knowledge of cloud offerings like O365, SQL Always on, Exchange Online, Azure WebApps
Understanding of Identity solutions like ADFS, DirSync/AADSync and Single Sign-On
Understanding of different cloud models like IAAS, PAAS and SAAS
Troubleshooting basic connectivity issues
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Operating System/Virtualization
Familiarity with Active Directory, Security, OS Internals concepts
Understanding of Virtualization concepts and virtual system administration
Experience with Hyper-V configuration and administration
Networking
Understanding of networking concepts including IP Addressing, Subnetting, Routing, NAT, DNS, DHCP, ARP, VPN technologies and In-depth expertise in supporting Azure networking technologies.
Familiarity with networking tools (ping, tracert, tracemon, Netmon, wire shark, etc.)
Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred
Understanding of the OSI model and related concepts
Candidate must be a strong critical thinker, and enjoy solving very difficult problems Strong experience in Current Microsoft® Server and Client and CLOUD platforms. Support Escalation Engineers are frequently involved with the highest profile issues, and therefore must be able to handle both pressure and complex situations. Candidates must also have strong customer service, accurate logical problem solving and communication skills, and the ability to work in a team environment.
Programming and debugging skills
Power Shell skills are preferable. Prior knowledge of Windows Server and other networking products (preferred but not essential) If you enjoy being the problem-solver in the spotlight of critical problems, then this position will excite and challenge you
Understanding of networking concepts including IP Addressing, Subnetting, Routing, NAT, DNS, DHCP, ARP, VPN technologies and In-depth expertise in supporting Azure networking technologies.
Familiarity with networking tools (ping, tracert, tracemon, Netmon, wire shark, etc.)
Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred
Apply to Microsoft hiring Technical Support Engineer
How to Apply Microsoft Off Campus Drive 2025
Click on Apply to Official Link Microsoft Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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