Apply for Microsoft Off Campus Drive 2026! Hiring Technical Support Engineer Job in Pune for BE/BTech graduates with 1+ year experience. Resolve technical issues, support global clients, and build expertise in Windows, Azure, and Microsoft 365 service environments.
Candidates who are interested in Microsoft Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of Technical Support Engineer job
Company: Microsoft
Qualifications: BE/BTech
Experience Needed: 1+ Year
Job Req ID: 200002720
Location: Pune
Job Description
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.
This role is on-site in Pune, Maharashtra, India and will require candidates work in the office 5 days per week.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Response and Resolution: You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You participate in communities with peer delivery roles.You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
- Product/Process Improvement: You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements.
- Operate in a fast-paced, customer-facing environment, balancing multiple cases and priorities.
- Strong written and verbal communication skills to effectively explain technical issues to both technical and non-technical audiences.
- Commitment to a growth mindset, continuous learning, and collaboration across functions.
Required Qualifications
- 1+ year(s) technical support, technical consulting experience, or information technology experience OR experience working in a multi-cultural or global team environment OR Bachelor’s Degree in Computer Science, Information Technology (IT), Business Operatios or Communications or related field.
- Experience working in a multicultural or global team environment
Language requirements:
- This role requires proficiency in written, reading, and conversational English as all business operations as well as customer communications are conducted in English.
Preferred Qualifications
- Experience problem solving and providing solutions to customers
- Customer Support experience for large corporate customers
- Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
How to Apply Microsoft Off Campus Drive 2026
Apply through the Official Microsoft Link below. You will be redirected to the company’s official careers page. Review eligibility, experience requirements, role description, and required skills carefully before applying. Follow Jobformore.com for verified, timely job updates for freshers and experienced professionals, curated from official sources.
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