Amazon Off Campus Drive 2025 hiring Cloud Support Associate

Amazon Off Campus Drive 2025 Hiring Cloud Support Associate for BE/BTech Candidates Can Apply online from below details. Candidates who are interested in Amazon Off Campus Job Openings can go through the below to get more information.

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Amazon hiring Cloud Support Associate

Company: Amazon
Qualifications: BE/BTech
Experience Needed: 0-1 Year
Location: Hyderabad
Job Requisition ID: 2853764

Description for Cloud Support Associate
As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.

Key Job Responsibilities
First and foremost this is a customer support role – in The Cloud.
On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.
Career development: We promote advancement opportunities across the organization to help you meet your career goals.
Training: We have training programs to help you develop the skills required to be successful in your role.
Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.

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Basic Qualifications
0-1 years of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
Troubleshooting / Support experience
Excellent oral and written communication skills

Preferred Qualifications
Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc). Basic knowledge in Networking (TCP/IP, DNS) /Database
Strong customer focus & multi-tasking skills
Exposure to Cloud computing; Self-starter who is excited about technology

Apply to Amazon hiring Cloud Support Associate


How to Apply Amazon Off Campus Drive 2025

Click on Apply to Official Link Amazon Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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