SoftwareOne is hiring Cloud Experts (AWS Certified) for a 3-month contract in Gurgaon with potential full-time conversion. This role will handle pre-sales operations, customer onboarding, cloud publisher expertise, and AWS, Azure, GCP program support while enabling seamless customer and sales team experience.
Candidates who are interested in SoftwareOne Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of AWS Associate jobs
Company: SoftwareOne
Qualifications: BE/BTech/BSc/BCA/STEM
Experience Needed: 1–2 years
Job Req ID: 27339
Location: Gurgaon
Start Date: 28th July 2025
Click here to Join on WhatsApp:- https://bit.ly/39gGfwZ
Click here to Join on Telegram:- https://telegram.me/qaidea
Contract Duration: 3 months (Possiblity of full-time conversion after 3 months)
Job Description
Contract Duration: 3 months (Possiblity of full-time conversion after 3 months)
Eligibility: Open to candidates currently not employed
Requirements: AWS Certification & Previous relevant experience is essential
The role
The Cloud Expert is responsible for managing the pre-sales operations tasks. This role is key to ensuring SoftwareOne can maintain our overall customer experience by providing cloud publisher expertise and enabling the sales team to focus on their core selling activities.
Responsible for supporting existing accounts with their quoting needs for specific publishers
Consolidating customer contracts with customers to optimize their pricing and renewal dates
Publisher specific Opportunity Management – contacting customers to actively consult them on renewals
Management of open customer requests
Drive resolution of escalations by working with customers, publishers and other internal departments
Facilitate the credit and rebill process with operations specialists and finance
Summary
The Associate will provide guidance to the sales team and customers on the on-boarding process along with complete knowledge solution around program in the hyperscalers (Microsoft, AWS, Google).
Roles & Responsibilities
Maintains basic level knowledge of service and solution offerings specific to publishers and is a customer-facing resource for sales activities alongside SoftwareOne resources.
Serve as the Subject Matter Expert on publisher’s Products and Licensing for internal contacts and customers
Customer quoting
Demonstrates effective interaction skills by providing pricing and delivery information in response to inquiries, concerns, and requests. Must have Research driven approach to find all relevant information required to complete tasks.
Understanding the business of hyperscaler programs (Microsoft, AWS, Google) & support the Global Subsidiaries and customers with the required knowledge.
Providing the knowledge Solution on commercial onboardings
Supporting the sales team and customers by resolving their pre- and aftersales queries with deep understanding of the programs
Pushes him/herself to continuously improve customer experience and achieve customer delight.
Experience
Must have an associate degree to qualify for university certification from an accredited institution
Previous experiences in a similar position or working experiences in similar roles is an advantage
Candidate must possess excellent demonstrated decision-making, analytical and communication skills.
The candidate must also be able to deal with ambiguity, be able to interact with a cross section of people and effectively influence others without direct authority.
Mandatory-AWS Certified or Any Cloud Certification
Knowledge
Fluent in English with excellent command over grammar
Excellent interpersonal, verbal and written communication, analytical are also required.
Publisher Knowledge on Microsoft, AWS or/and Google (preferable)
Additional Language knowledge would also be an added advantage possess.
Should be able to manage multiple tasks simultaneously, while completing work within allocated time frames as an individual contributor
Solid problem solving, consultative and research skills
Ability to analyze information with attention to detail
Ability to work in a fast-paced team environment
General math skills, PC proficient, knowledge of MS Office, Adobe Acrobat, and ERP Systems
Personality
able to identify the right query – demonstrate effective comprehension skills and paraphrasing skills
Display active listening and ask the right questions if in doubt or probe if need clarity
demonstrate customer centric mindset
Ensure to follow up on your commitment by providing a timely update to customers
Apply Now for SoftwareOne AWS Associate Jobs
How to Apply SoftwareOne Off Campus Drive 2025
Click on Apply to Official Link SoftwareOne Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
Stay Connected and Subscribe to Jobformore.com to get Latest Job updates from Jobformore for Freshers and Experienced.
Interview Questions
Technical & Cloud
- Explain AWS services you are certified in and their real-world use cases.
- How do cloud subscription models differ among AWS, Azure, and GCP?
- Describe the AWS billing process and how you would explain it to a customer.
- What is SaaS, IaaS, and PaaS? Give examples.
- How do you handle quoting for renewals and consolidating customer contracts?
Scenario-Based
- A customer requests urgent pricing for renewal. How will you prioritize and communicate?
- Describe a situation where you resolved a cloud onboarding issue.
- How would you handle a customer unhappy with billing discrepancies?
Behavioral
- Why do you want to work at SoftwareOne?
- How do you manage multiple tasks while maintaining accuracy?
- How do you ensure customer delight during a stressful situation?