Amazon Off Campus Drive 2024 Hiring Cloud Support Associate for BE/BTech Candidates Can Apply online from below details. Candidates who are interested in Amazon Off Campus Job Openings can go through the below to get more information.
Amazon hiring Cloud Support Associate
Company: Amazon
Qualifications: BE/BTech
Experience Needed: Freshers
Location: Bangalore
Job Requisition ID: 2843233
Key Job Responsibilities
First and foremost this is a customer support role – in The Cloud.
On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.
Career development: We promote advancement opportunities across the organization to help you meet your career goals.
Training: We have training programs to help you develop the skills required to be successful in your role.
Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
A day in the life
Every day will bring new and exciting challenges on the job while you:
Learn and use groundbreaking technologies.
Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
Interact with leading engineers around the world.
Partner with Amazon teams in India to help reproduce and resolve customer issues.
Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
Drive customer communication during critical events.
Drive projects that improve support-related processes and our customers’ technical support experience.
Write tutorials, how-to videos, and other technical articles for the developer community.
Work on critical, highly complex customer problems that may span multiple AWS services.
Apply to Amazon hiring Cloud Support Associate
How to Apply Amazon Off Campus Drive 2024
Click on Apply to Official Link Amazon Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
Stay Connected and Subscribe to Jobformore.com to get Latest Job updates from Jobformore for Freshers and Experienced.