Amazon Web Services Off Campus Drive 2025 Hiring Cloud Support Engineer for Bachelor’s degree Candidates Can Apply online from below details. Candidates who are interested in Amazon Web Services Off Campus Job Openings can go through the below to get more information.
Amazon Web Services hiring Cloud Support Engineer
Company: Amazon Web Services
Qualifications: Bachelor’s degree
Experience Needed: 2+ Years
Job Requisition ID: 2872810
Location: Hyderabad, Bangalore
Description for Cloud Support Engineer
First and foremost this is a customer support role – in The Cloud.
On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.
Career development: We promote advancement opportunities across the organization to help you meet your career goals.
Training: We have training programs to help you develop the skills required to be successful in your role.
We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
Basic Qualifications
Bachelor’s degree OR equivalent experience in a technical position; Requires minimum of 2+ yrs experience in relevant technical position
Mysql/ MS SQL Server-DB performance tuning and troubleshooting; Experienced at setting up monitoring / alarming for production DB environments; Some experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak; Linux/Windows system administration fundamentals; Experienced with Linux/Windows system monitoring and analysis; Good understanding of distributed computing environments; Good understanding on DNS, TCP/IP protocols.
Excellent oral and written communication skills; Excellent troubleshooting skills with customer service experience / strong customer focus
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Preferred Qualifications
Experience with query analyzers and query tuning / slow query optimization etc.; Exposure to Virtualization (VMware, Xen, Hypervisor); Prior working experience with AWS any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR
Exposure to security concepts / best practices; Understanding on IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network
Monitoring / Troubleshooting tools
Experience in managing full application stacks from the OS up through custom applications
Apply to Amazon Web Services hiring Cloud Support Engineer
How to Apply Amazon Web Services Off Campus Drive 2025
Click on Apply to Official Link Amazon Web Services Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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