Apply for Anthology Off Campus Drive 2025! Hiring System Engineer Job (Associate Technical Support) in Bangalore (Remote) with 0–2 years of experience. You will provide first-level application and infrastructure support, RCA documentation, and customer communication for critical systems. This role is ideal for fresh graduates or early-career professionals looking to build a career in IT support, system administration, and cloud technologies (Azure/AWS) within a global, collaborative environment.
Candidates who are interested in Anthology Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of System Engineer jobs
Company: Anthology
Qualifications: BE/BTech
Experience Needed: 0-2 years
Job Description
We are seeking a highly motivated Associate Technical Support I to join our Global Support team. In this role, you will be responsible for providing first-level support on application and infrastructure issues, documenting root cause analyses (RCA), creating knowledge base articles, and ensuring smooth communication with customers. This position offers an exciting opportunity to develop your technical skills and grow within a global team, supporting critical systems and applications. The ideal candidate will be flexible, with strong problem-solving abilities and the ability to work in a fast-paced, dynamic environment.
Start Date: 28th July 2025
Click here to Join on WhatsApp:- https://bit.ly/39gGfwZ
Click here to Join on Telegram:- https://telegram.me/qaidea
Specific responsibilities will include:
First-Level Support
Providing initial support for application and infrastructure issues, ensuring timely resolution or escalation to the appropriate team
Troubleshooting and resolving common technical problems related to operating systems, networks, and applications
Communicating with clients via email, chat, and phone to provide updates and resolve issues
Root Cause Analysis & Knowledge Base
Documenting Root Cause Analyses (RCA) for recurring incidents and creating knowledge base articles to share solutions with internal teams and clients
Continuously improving knowledge base content and contributing to the creation of documentation to address common issues
Customer Communication
Effectively communicating with customers, ensuring clear updates and timely resolutions for reported issues
Act as a liaison between technical teams and customers to ensure a smooth support experience
On-Call & Shift Work
Participating in on-call support on a weekend rotational basis, ensuring systems remain operational during off-hours
Willingness to work in a rotational shift, providing flexibility for 24/7 support coverage.
Problem-Solving & Troubleshooting
Demonstrating strong analytical and problem-solving skills, identifying the root causes of issues and providing effective solutions
Proactively monitor systems and escalate issues when necessary to minimize downtime
Collaboration & Teamwork
Collaborating with cross-functional teams (e.g., infrastructure, application development, and support) to resolve issues
Maintaining effective communication with internal and external teams, ensuring smooth handoffs and resolution of issues
The Candidate:
Required skills/qualifications:
0-2 years of experience in IT support, system administration, or a related field
Familiarity with ticketing systems such as ADO & Salesforce
Proficiency in Windows or Linux operating systems
Basic understanding of network protocols (TCP/IP, DNS, DHCP)
Experience in web server management and associated troubleshooting
Basic knowledge of SQL (writing basic queries)
PowerShell scripting skills for automation and troubleshooting
Familiarity with Microsoft Azure or Amazon Web Services (AWS) cloud platforms
Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams
Strong problem-solving and analytical skills to troubleshoot and resolve issues quickly
Ability to handle multiple tasks in a fast-paced, dynamic environment
Strong attention to detail and commitment to high-quality service delivery
Fluency in written and spoken English
Preferred skills/qualifications:
Understanding of virtualization technologies (e.g., VMware, Docker)
Knowledge of CI/CD pipelines and automation tools
Familiarity with ITIL processes or frameworks
Apply Now for Anthology System Engineer Jobs
How to Apply Anthology Off Campus Drive 2025
Click on Apply to Official Link Anthology Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
Stay Connected and Subscribe to Jobformore.com to get Latest Job updates from Jobformore for Freshers and Experienced.
Interview Questions
Technical:
- Explain the boot process in Windows or Linux.
- How would you troubleshoot a DNS issue?
- What are TCP/IP basics, and how do you check connectivity?
- Write a PowerShell script to check disk space on a server.
- How would you handle high CPU usage on a server?
- Explain SQL basic query writing with an example.
- Difference between Azure and AWS core services.
Behavioral:
- Describe a time you handled a critical support incident.
- How do you prioritize tasks in a fast-paced environment?
- Why do you want to join Anthology in this role?