Apply for Anthology Off Campus Drive 2025! Hiring Associate Cloud Engineer Job in Bangalore for 0-1 years. Manage AWS, Azure systems. Competitive salary for BE/BTech graduates skilled in networking, Windows.
Candidates who are interested in Anthology Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of Associate Cloud Engineer job
Company: Anthology
Qualifications: BE/BTech
Experience Needed: 0-1 years
Location: Bangalore
Job Description
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
Primary responsibilities will include:
- Being an active part of the cloud services team
- Installing and managing central computing systems and servers and their associated operating systems
- Monitoring operations of central computing resources for performance optimization
- Making recommendations for upgrading hardware and software resources
- Providing consulting to applications and database personnel relative to hardware and operating system environments
- Providing documentation to guide operations personnel in the day-to-day functions associated with hardware and operating systems environments
- Collaborating with the clients and/or other members of the team
Required Skills/Qualifications:
- 0-1 years of relevant experience in Systems Management/Application Support/Infrastructure Monitoring and Management/CRM product support
- Good Windows troubleshooting skills
- Basic knowledge of Cloud (Azure/AWS)
- Familiar with installation/administration of IIS 6.0/7.0
- Familiar with DNS concepts
- Familiar with networking – TCP/IP
- Fluency in written and spoken English
Preferred skills/qualifications:
- Team player with strong desire to learn
- High integrity and accountability
- Strong oral and written communication skills
- Prior experience in a customer service environment
- Ability to handle critical issues in a large-scale enterprise environment and determine the best course of action for escalations
- Organized to plan work and follow a plan accurately
- Ability to gain expertise in diverse technology areas
Apply Now for Anthology Associate Cloud Engineer Job
Interview Questions
- Can you describe a project where you managed or troubleshot Windows systems?
- How do you monitor and optimize performance in cloud environments like AWS?
- What is your approach to handling critical issues in a large-scale system?
- Can you share an example of collaborating with a team on system installations?
- How do you ensure accurate documentation for operations personnel?
- What familiarity do you have with DNS or TCP/IP networking concepts?
- How do you plan and prioritize tasks in a fast-paced environment?
- Can you explain your experience with IIS administration or cloud platforms?
- What strategies do you use to stay updated with cloud technology trends?
- How would you contribute to Anthology’s mission of empowering education?
Apply for Anthology Off Campus Drive 2025! Hiring Associate Technical Support Job in Bangalore, Remote for 0-2 years.
Candidates who are interested in Anthology Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of Associate Technical Support job
Company: Anthology
Qualifications: BE/BTech
Experience Needed: 0-2 years
Job Req ID: 4758
Job Description
We are seeking a highly motivated Associate Technical Support I to join our Global Support team. In this role, you will be responsible for providing first-level support on application and infrastructure issues, documenting root cause analyses (RCA), creating knowledge base articles, and ensuring smooth communication with customers. This position offers an exciting opportunity to develop your technical skills and grow within a global team, supporting critical systems and applications. The ideal candidate will be flexible, with strong problem-solving abilities and the ability to work in a fast-paced, dynamic environment.
Specific responsibilities will include:
First-Level Support
- Providing initial support for application and infrastructure issues, ensuring timely resolution or escalation to the appropriate team
- Troubleshooting and resolving common technical problems related to operating systems, networks, and applications
- Communicating with clients via email, chat, and phone to provide updates and resolve issues
Root Cause Analysis & Knowledge Base
- Documenting Root Cause Analyses (RCA) for recurring incidents and creating knowledge base articles to share solutions with internal teams and clients
- Continuously improving knowledge base content and contributing to the creation of documentation to address common issues
Customer Communication
- Effectively communicating with customers, ensuring clear updates and timely resolutions for reported issues
- Act as a liaison between technical teams and customers to ensure a smooth support experience
On-Call & Shift Work
- Participating in on-call support on a weekend rotational basis, ensuring systems remain operational during off-hours
- Willingness to work in a rotational shift, providing flexibility for 24/7 support coverage.
Problem-Solving & Troubleshooting
- Demonstrating strong analytical and problem-solving skills, identifying the root causes of issues and providing effective solutions
- Proactively monitor systems and escalate issues when necessary to minimize downtime
Collaboration & Teamwork
- Collaborating with cross-functional teams (e.g., infrastructure, application development, and support) to resolve issues
- Maintaining effective communication with internal and external teams, ensuring smooth handoffs and resolution of issues
Required skills/qualifications:
- 0-2 years of experience in IT support, system administration, or a related field
- Familiarity with ticketing systems such as ADO & Salesforce
- Proficiency in Windows or Linux operating systems
- Basic understanding of network protocols (TCP/IP, DNS, DHCP)
- Experience in web server management and associated troubleshooting
- Basic knowledge of SQL (writing basic queries)
- PowerShell scripting skills for automation and troubleshooting
- Familiarity with Microsoft Azure or Amazon Web Services (AWS) cloud platforms
- Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams
- Strong problem-solving and analytical skills to troubleshoot and resolve issues quickly
- Ability to handle multiple tasks in a fast-paced, dynamic environment
- Strong attention to detail and commitment to high-quality service delivery
- Fluency in written and spoken English
Preferred skills/qualifications:
- Understanding of virtualization technologies (e.g., VMware, Docker)
- Knowledge of CI/CD pipelines and automation tools
- Familiarity with ITIL processes or frameworks
Apply Now for Anthology Associate Technical Support Job
How to Apply Anthology Off Campus Drive 2025
Click on Apply to Official Link Anthology Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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