DigitalOcean Off Campus Drive 2025 Hiring Associate Cloud Support Engineer for BE/BTech Candidates Can Apply online from below details. Candidates who are interested in DigitalOcean Off Campus Job Openings can go through the below to get more information.
DigitalOcean hiring Associate Cloud Support Engineer
Company: DigitalOcean
Qualifications: BE/BTech
Experience Needed: Experienced
Location: Hyderabad
Description for Associate Cloud Support Engineer
We’re looking for someone passionate about customer advocacy, improving the customer experience, and providing world-class support for our App Platform offering.
As a Cloud Support Engineer, you’ll work both independently and collaboratively with your team to troubleshoot and resolve highly-technical issues that customers encounter while using our platform. You’ll partner cross-functionally with our product and engineering teams to drive feedback, improve internal & external tooling, launch new products & features, and deliver an exceptional customer experience.
Click here to Join on WhatsApp:- https://bit.ly/39gGfwZ
Click here to Join on Telegram:- https://telegram.me/qaidea
What You’ll Be Doing
Responding to a high volume of technical tickets generated by our customers in a timely manner
Troubleshooting common issues related to Nodejs (and common app stack) configurations (database, dependencies, env vars, etc).
Investigating root cause of app failure (server crash, datacenter outage, resource exhaustion, etc)
Working both collaboratively and independently with our support, product, and engineering teams
Identifying, communicating, and documenting process and policy improvements
What We’ll Expect From You
Willingness to work during night hours i.e. 10:00 pm – 6:30am IST
Experience configuring, starting, and debugging Nodejs (or other common) applications
Experience with Linux command line operations
Excellent written and verbal communication skills
Successful track record in providing exceptional support to tech-savvy customers
Unrivaled passion for customer advocacy and technology
Strongly identify with our products, brand, and team culture
Growth mindset, with an unrelenting focus on improving your knowledge and skill set
Highly self-motivated with the ability to work independently and collaboratively with a high degree of autonomy in a remote work environment
Strong analytical and pattern recognition skills
Bonus: Experience in deploying and managing production-ready applications
Bonus: Familiarity with 12-factor app methodology
Bonus: Experience with Continuous Integration / Continuous Delivery (CI/CD)
Bonus: Programming/Scripting languages (Bash, PHP, Go, Python, NodeJS)
Bonus: Knowledge of, and contribution to Open Source projects
Bonus: Experience with one or more database engines (MySQL, MariaDB, PostgreSQL, Redis, MongoDB)
Apply to DigitalOcean hiring Associate Cloud Support Engineer
How to Apply DigitalOcean Off Campus Drive 2025
Click on Apply to Official Link DigitalOcean Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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