Job Description
Amdocs hiring Software Engineering Specialist – Salesforce, Service/Sales Cloud
Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process.
What will your job look like?
- Perform Development & Support activities for Salesforce domain
- Understand High Level Design, Application Interface Design & build Low Level Design
- Working directly with customer to understand the requirements and develop the Solutions
- Perform Development & Deployment. Should be able to Code, Unit Test & Deploy
- Build learning plan, mentor team and lead all the technical aspects of the project
- Creating necessary documentation for all project deliverable phases
Mandatory Skillset:
- Strong Experience with AgentForce and Data Cloud (5+ years)
- At least 6-8 years of solid hands-on experience in Sales Cloud, Service Cloud
- Working knowledge with APEX Development, CPQ, SOQL
- 6+ years of Hands-on experience with API Development
- Working experience with RCA, PRM, SF Package Installation
- Should be able to lead all the technical discussions and mentor the team
Good to have:
- Willingness to learn all Salesforce related technologies
- Understanding of JIRA, DevOps for Salesforce
- Understanding of Repo, CI/CD
- Prior technical lead experience
Behavioural skills:
- Eagerness & Hunger to learn. Good problem solving & decision-making skills
- Good communication skills within the team, site and with the customer
- Ability to stretch respective working hours when necessary, to support business needs
- Ability to work independently and drive issues to closure
- Flexible to work in afternoon shift
- Effectively handle multiple and complex work assignments, while consistently deliver high quality work
Why you will love this job:
- The chance to serve as a specialist in software and technology.
- You will take an active role in technical mentoring within the team.
- We provide stellar benefits from health to dental to paid time off and parental leave!
