Job Description
SDE – Customer Engineering | Automation Testing – Selenium | Pre-sales & Post-sales
Role in nutshell:
You will be part of a growing, high-performing Customer Engineering team that partners with Sales function to deliver revenue growth. You love technology in all forms and are keen to expand your knowledge in agile software development and testing technologies. You enjoy collaborating with customers and solving real world customer facing problems. This is an extremely hands-on position in a typical start-up environment, so we are looking for motivated self-starters who aren’t afraid to roll-up their sleeves and contribute across the entire Sales cycle.
Location: This is a remote position; however, the role requires the candidate to be based in Mumbai.
Please note: The candidate should be comfortable working in US hours that is, 5:00PM to 2:00AM IST.
Desired experience:
- Minimum 1 to 3 years of experience in Automation Testing – Selenium & API or 2026 pass-out with internship experience.
- Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline with
- Ability to work well in a highly dynamic / team environment; excellent customer facing communication skills; strong team player
- Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC)
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to break down complex concepts into easily understood frameworks and models.
- Disciplined self-starter, does whatever it takes in order to succeed
- Able to work with customer in different time zones, as required
What will you do?
- Drive the customer’s BrowserStack technical product evaluation end to end.
- Coordinate actively with customer stakeholders like the customer’s Dev, QA, Network, Security, Business teams etc., to resolve technical product queries or technical roadblocks.
- Lead Customer Engineering activities including technical discovery, RFP responses, product value proposition, architectural guidance, L3 technical support escalations and ongoing customer relationships
- Dev is technical approaches/solutions to enable customers to achieve success with BrowserStack.
- Work with cross functional product & engineering teams, learn & develop on testing domain technologies among others as per the customer needs. This involves programming, test automation frameworks, CI tools, security, networks, etc.
- Design and lead comprehensive technical sessions and workshops for customers
- Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to product with relevant market insights to enhance product.
