Job Description
In this Role, Your Responsibilities Will Be:
- Work closely with internal and external customer to understand customer requirements and propose the best possible resolution for the given application-based project.
- On time submission of quality offer in coordination with BDM’s, internal & external sales team, Legal team, PMO and factory PSQ’s.
- Provide Pre-sales and technical support to all customers, business partners and distributers.
- Provide technical support and attend the pre and post order technical meeting with sales, PMO, Product management team, BDM’s (Wherever applicable).
- Ensure CRM (Customer Relationship Management) data are updated regularly.
- Ensure project requirements are reviewed accurately and seek clarifications and approvals from respective collaborators before submitting the offer to customer.
- Ensure on time submission of offer, along with DOA (Delegation of Authority) process compliance.
Who You Are:
You quickly and decisively act in fast-changing, unpredictable situations. You act quickly and critically in constantly fast paced and unexpected situations. You are an active learner who uses both success and failure as learning opportunities. You build partnerships and collaborative work to meet the target objectives set by the team.
For This Role, You Will Need:
- Excellent verbal and written communication skills.
- Proficiency in MS Office
- Ability to establish priorities and multitask.
- Demonstrated teamwork or ability to work in a team environment.
- Should be detailed and an assertive character. Must be able to manage complex situations under pressure.
Desired Educational Qualification
- Bachelor in Mechanical / Instrumentation/ Chemical Engineering – BE/ B-Tech Graduate
Preferred Qualifications that Set You Apart:
- Knowledge in Isolation valve products, Actuators and instrument components will be a added advantage
- Knowledge of testing – destructive and non-destructive testing will be an added advantage.
- Knowledge of Metallurgy, Material science, Fluid Mechanics will be an added advantage.
