Apply for Okta Off Campus Drive 2025! Hiring Developer Support Engineer Job in Bangalore for 0-1 year. Support cloud identity solutions, troubleshoot with JavaScript and web technologies, and deliver exceptional customer experience. Perfect for fresh BE/BTech graduates with strong problem-solving skills.
Candidates who are interested in Okta Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of Developer Support Engineer job
Company: Okta
Qualifications: BE/BTech
Experience Needed: 0-1 year
Location: Bangalore
Job Description
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
Start Date: 17th November 2025
Click here to Join on WhatsApp:- https://wa.link/28qo7j
Click here to Join on Telegram:- https://telegram.me/qaidea
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box – we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Responsibilities
- Support and maintain customers who have implemented the Customer Identity SaaS solution, resolving technical and non-technical customer issues in a timely fashion
- Operational management of Support tickets
- Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction
- Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution.
- Exceed customer expectations on response quality, timeliness of responses and overall customer experience.
- Serve as internal and external point of contact on customer issues and ensure they are resolved as expediently as possible.
- Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
- Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices
- Collaborate with other departments in the company to achieve customer satisfaction
- Contribute to and maintain a repository of product area specific knowledge and promote a culture of team knowledge sharing and collaboration within Support.
Requirements
- 0-1 year of experience in development (Java or Javascript preferably)
- Bachelor’s degree in engineering; recent graduates are encouraged to apply.
- Basic understanding of web technologies (HTML, CSS, JavaScript) and familiarity with SaaS applications.
- Strong analytical and problem-solving skills
- Self-starter — able to come up to speed on complex, difficult concepts with minimal assistance
- Ability to quickly context-switch between multiple complex work streams
- Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint the root cause of issues
- Customer-obsessed attitude — a customer advocate, always going the extra mile
- Team player with solid communication and presentation skills
- Proactivity — identify opportunities and take preemptive action against potential problems
- Continuous growth — permanently look for areas of improvement, make plans on how to improve them, and execute those plans
Technical Domain Focus
- Knowledge of software development fundamentals and common architectures
- Knowledge of HTTP, encryption, basic security concepts
- Understanding of authentication and authorization concepts
- Knowledge of one or more auth protocols/specifications: Oauth2, OIDC, SAML, WS-FED, LDAP, Azure AD, etc.
- Proficient in at least one programming language; ideally JavaScript
Apply Now for Okta Developer Support Engineer Job
How to Apply Okta Off Campus Drive 2025
Click on Apply to Official Link Okta Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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Interview Questions
- How do you troubleshoot customer issues in SaaS identity platforms?
- Explain the role of authentication protocols such as OAuth2, OIDC, or SAML.
- Describe your experience with JavaScript and debugging in a web environment.
- How do you ensure high customer satisfaction during technical support?
- What steps would you take to identify root causes of complex software bugs?
- Explain concepts of HTTP, encryption, and basic security.
- How do you handle multitasking across different support tickets?
- Describe your approach to collaborating with development and engineering teams.
- How do you stay updated with the latest in cloud security and identity management?
- Why is customer advocacy important in technical support roles?
