Mphasis Off Campus Drive 2025 Hiring Technical Support Engineer for Any Graduate Candidates Can Apply online from below details.
Candidates who are interested in Mphasis Off Campus Drive Job Openings can go through the below to get more information.
Mphasis hiring Technical Support Engineer
Company: Mphasis
Qualifications: Any Graduate
Experience Needed: 1-3 Years
Location: Bangalore
Technical Skills:
Hands-on experience with Windows /Mac OS environments
Excellent problem-solving and communication skills
Good understanding of computer systems, mobile devices, and other tech products
Familiarity with remote desktop applications and help desk software (e.g. Webex, LogMeIn, Bomgar)
Knowledge on Citrix Virtual Apps, AWS technology and Desktop.
Basic knowledge on Virtualization technology.
Graduate 1+ years of relevant experience.
Start Date: 14th July 2025
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Management Skills:
Knowledge on Ticketing tools (e.g. ServiceNow, RemedyForce)
Familiar to the Citrix, AWS environment
Aware of ITSM Process (Incident management)
Inbound calls taking
Talk to End Users through a series of actions, either via phone, email, or chat, until theyve solved a technical issue.
Properly escalate unresolved issues to appropriate internal teams (e.g., software developers)
Prioritize and manage several open issues at one time.
Document technical knowledge in the form of notes and manuals.
Refer to internal database or external resources to provide accurate tech solutions.
Behavioral Skills:
Ability to diagnose and troubleshoot basic technical issues.
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
Provide prompt and accurate feedback to customers.
Ensure all issues are properly logged.
Certification:
MCSE, CCA, ITIL foundation is an added advantage (not mandatory).
Apply to Mphasis hiring Technical Support Engineer
How to Apply Mphasis Off Campus Drive 2025
Click on Apply to Official Link Mphasis Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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