Software Engineer

Dover

Bangalore 1-3 Years ₹6–10 LPA Posted today 💼 Hybrid
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Job Description

Roles & Responsibilities:

Application Support & Incident Handling

  • Act as point of contact for end-user issues and queries in eQMS/EHS applications like ETQ/ Enablon.
  • Prioritize and track incidents/service requests.
  • Perform initial troubleshooting and resolution for basic issues in eQMS/EHS applications like ETQ/ Enablon.
  • Escalate complex technical issues to next level.
  • Follow SLA and incident management processes.

Basic Technical Support

  • Assist in configuration changes under supervision of Architect.
  • Support data uploads, corrections, and validation activities.
  • Perform system smoke testing after deployments or fixes.

Documentation & Process Management

  • Update ticketing systems with proper resolution details.
  • Maintain trackers for deliverables and project milestones.

Operational Support

  • Handle important non-technical operational tasks.
  • Support report generation and data reconciliation activities in eQMS/EHS applications like ETQ/ Enablon.

Technical Knowledge

  • Well versed with MS Office applications (MS Word/ MS Excel/).
  • Basic understanding of Applications/ Architecture / UI / Databases / Business Rules.
  • Understanding about SAAS, PAAS, IAAS.
  • Knowledge of scripting / RPA would be an added advantage.
  • Aware of Jira and ServiceNow or other similar applications.

Additional Information

Education: BE/BTech

Key Skills

About the Company

Dover

Dover is a diversified global industrial company that provides innovative equipment, software, and engineered solutions for a wide range of industries. The company holds a strong position in industrial technology and services, supported by its broad portfolio, operational expertise, and commitment to reliable customer outcomes. Dover is recognized for its engineering capability, process-driven approach, and long-term focus on product quality and business performance.

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