Technical Support Engineers

Zoho Corporation

Chennai 0-3 Years ₹4–8 LPA Posted 30+ days ago 💼 Full Time
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Job Description

  • Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
  • Build a rapport with customers with clear and confident communication.
  • Focus on customer satisfaction and first-time-resolution.
  • Engage with the technical team to provide faster resolutions to technical issues.
  • Work closely with the technical content team to identify gaps in the help module.
  • Should be willing to work night shifts.
  • Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

Additional Information

Education: BE/BTech

Key Skills

About the Company

Zoho Corporation

Zoho Corporation is a global technology company headquartered in Chennai, India, renowned for delivering a comprehensive suite of cloud-based business applications including CRM, email, finance, HR, and collaboration tools for over 100 million users worldwide. Founded in 1996 by Sridhar Vembu, Zoho emphasizes privacy-first software, innovation without external funding, and serves businesses of all sizes across 150+ countries through its affordable, integrated OneZoho platform.

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