Apply for New Relic Off Campus Drive 2025! Hiring Associate Technical Support Engineer Job in Bangalore for 0-2 Years. Software professionals with Linux, cloud, AWS, Docker, Kubernetes skills sought. Salary ranges ₹23-67 LPA. Provide tech support and drive product excellence in a dynamic environment.
Candidates who are interested in New Relic Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of Associate Technical Support Engineer job
Company: New Relic
Qualifications: BE/BTech
Experience Needed: 0-2 Years
Location: Bangalore
Job Description
As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy — your learning opportunities will never end.
Start Date: 24th November 2025
Click here to Join on WhatsApp:- https://wa.link/28qo7j
Click here to Join on Telegram:- https://telegram.me/qaidea
Are you ready to become our next Support Engineer passionate about today’s Infrastructure issues?
What you’ll do
- Collaborate across teams to assist in solving complex technical customer problems across our product suite
- Strong analytical and technical troubleshooting skills
- Impeccable customer service skills and display genuine empathy towards customers.
- Work closely with our software engineering teams to resolve advanced customer issues.
- Support New Relic customers by resolving various installation, configuration, and data exploration requests.
- Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform.
- Advance your skills through additional training and exposure to other features and capabilities of our Products
This role requires
- Has a track record of providing superior end-user software support via email, phone, and social media
- Love delighting customers, even those who are having a tough day!
- Experience building, maintaining, and/or monitoring servers in an enterprise environment.
- A good understanding of Linux-based web hosting and Linux environments (services, permissions, and file manipulation).
- Knowledgeable about AWS and containerization technologies such as Docker and Kubernetes.
- Has experience with web technologies and cloud infrastructures: Web Servers (Windows or Linux), OS Distributions, network and systems troubleshooting tools, web development platforms, cloud hosting services like AWS, Azure, Google, etc.
- Has working knowledge of container management software such as Docker, Kubernetes, OpenShift, etc.
- Understands the concept and use of automation/configuration management using tools like Ansible, Chef, Puppet or an equivalent
- Additional background in front-end web development and know your way around JavaScript and WebDriver would be a plus
- Collaborates easily across teams or disciplines to solve problems
Bonus points if you have
- Experience with other IaaS platforms such as Azure, GCP, etc.
- AWS, GCP, Azure Cloud Certified or CKA certified.
- Experience in Network, System, Database Administration.
- Experience in a DevOps environment, Software Engineering role or Technical Support role.
- Experience with New Relic products
- Being comfortable analyzing and interpreting system/application logs
Apply Now for New Relic Associate Technical Support Engineer Job
How to Apply New Relic Off Campus Drive 2025
Click on Apply to Official Link New Relic Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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Interview Questions
- Describe your experience troubleshooting complex Linux-based systems.
- How do you manage containerized environments with Docker and Kubernetes?
- Explain your working knowledge of cloud hosting platforms like AWS or Azure.
- Describe how you diagnose and resolve advanced software defects in production.
- What is your approach to customer service and handling difficult user issues?
- Explain your understanding of configuration management tools like Ansible or Chef.
- How do you prioritize and escalate issues in a time-sensitive environment?
- Describe your collaboration experience with product and engineering teams.
- What strategies do you use to stay current with evolving technologies?
- Why do you want to advance your career at New Relic?
Selection Process
- Resume screening for technical and support experience.
- Technical interviews assessing troubleshooting, cloud, and container skills.
- Problem-solving or scenario-based exercises.
- Behavioral interviews for communication, customer empathy, and culture fit.
Pro Tip
Demonstrate strong problem-solving skills and deep knowledge of Linux and cloud technologies. Emphasize customer focus, teamwork, and continuous learning mindset.
