Apply for New Relic Off Campus Drive 2025! Hiring Technical Support Engineer Job in Bangalore for BE/BTech/IT 1+ years with Linux, AWS, Docker, Kubernetes, and troubleshooting skills. Ideal for candidates with a passion for customer support in cloud infrastructure environments and continuous learning.
Candidates who are interested in New Relic Off Campus Drive Job Openings can go through the below to get more information.
Key Job details of Technical Support Engineer jobs
Company: New Relic
Qualifications: BE/BTech/IT
Experience Needed: 1+ years
Location: Bangalore
Job Description
As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy — your learning opportunities will never end.
Start Date: 28th July 2025
Click here to Join on WhatsApp:- https://bit.ly/39gGfwZ
Click here to Join on Telegram:- https://telegram.me/qaidea
Are you ready to become our next Support Engineer passionate about today’s Infrastructure issues?
What you’ll do
Collaborate across teams to assist in solving complex technical customer problems across our product suite
Strong analytical and technical troubleshooting skills
Impeccable customer service skills and display genuine empathy towards customers.
Work closely with our software engineering teams to resolve advanced customer issues.
Support New Relic customers by resolving various installation, configuration, and data exploration requests.
Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform.
Advance your skills through additional training and exposure to other features and capabilities of our Products
This role requires
Has a track record of providing superior end-user software support via email, phone, and social media
Love delighting customers, even those who are having a tough day!
Experience building, maintaining, and/or monitoring servers in an enterprise environment.
A good understanding of Linux-based web hosting and Linux environments (services, permissions, and file manipulation).
Knowledgeable about AWS and containerization technologies such as Docker and Kubernetes.
Has experience with web technologies and cloud infrastructures: Web Servers (Windows or Linux), OS Distributions, network and systems troubleshooting tools, web development platforms, cloud hosting services like AWS, Azure, Google, etc.
Has working knowledge of container management software such as Docker, Kubernetes, OpenShift, etc.
Understands the concept and use of automation/configuration management using tools like Ansible, Chef, Puppet or an equivalent
Additional background in front-end web development and know your way around JavaScript and WebDriver would be a plus
Collaborates easily across teams or disciplines to solve problems
Bonus points if you have
Experience with other IaaS platforms such as Azure, GCP, etc.
AWS, GCP, Azure Cloud Certified or CKA certified.
Experience in Network, System, Database Administration.
Experience in a DevOps environment, Software Engineering role or Technical Support role.
Experience with New Relic products
Being comfortable analyzing and interpreting system/application logs
Apply Now for New Relic Technical Support Engineer Jobs
How to Apply New Relic Off Campus Drive 2025
Click on Apply to Official Link New Relic Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
Stay Connected and Subscribe to Jobformore.com to get Latest Job updates from Jobformore for Freshers and Experienced.
Interview Questions
- Explain your experience with Linux environments and troubleshooting.
- How do you handle customer issues with empathy and clarity?
- Describe your experience with AWS or cloud hosting services.
- What tools do you use for network and systems troubleshooting?
- How have you worked with Docker or Kubernetes in your previous projects?
- Explain how you would investigate and resolve a server downtime issue.
- What experience do you have with automation tools like Ansible, Chef, or Puppet?
- How would you handle a frustrated customer reporting a critical production issue?
- Share your knowledge on container management and orchestration.
- Have you worked with New Relic products before? Describe your experience.