Razorpay Off Campus Drive 2025 Hiring Associate Technical Consultant for BE/BTech Candidates Can Apply online from below details.
Candidates who are interested in Razorpay Off Campus Drive Job Openings can go through the below to get more information.
Razorpay hiring Associate Technical Consultant
Company: Razorpay
Qualifications: BE/BTech
Experience Needed: 0-1 Years
Location: Bangalore
Description for Associate Technical Consultant
As a lead you will be responsible for developing, implementing and maintaining policies and procedures on application support services. Managing a team to ensure that all support or service requests are dealt with according to the agreed procedures. Communicates and negotiates with stakeholders and external parties on application support related matters.
Start Date: 14th July 2025
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Roles and Responsibilities:
Work directly with developers, clients and internal teams on post-integration issues to provide technical support, consulting and best practices.
Addressing technical queries on APIs, and Plugins and complete Razorpay product suite.
Responsible for following the escalation matrix and engagement of stakeholders, communicate technical issues to merchants and internal departments.
Analyze incident trends based on data analysis on past incidents and chalk out action items to reduce service volume and increase availability of the applications.
Apply negotiation styles accordingly when managing both internal & external stakeholders.
Responsible for ensuring the team OKRs in green state by tracking it on daily basis.
Communicate the application support policies, procedures and SLA to the relevant stakeholders and ensure the guidelines are followed across enterprise.
Act as an advocate for technical queries and expertise in terms of knowledge for Razorpay products, their implementations and usages.
Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers.
Ensure the Customer Satisfaction is green and meets the organization targets.
Mandatory Qualification:
0-1 years of experience as Application Support.
Experience working with Payment Industry is a plus.
Strong knowledge of Microsoft Excel, PowerPoint and Data Management Systems is essential with a high degree of self-motivation and can-do demeanor.
Ability to gain the valuable insights through the strong data/information literacy skill, perform root cause analysis & problem solving.
Must possess technical, analytical, presentation skills with ability to translate findings into business reports and presentation.
Apply to Razorpay hiring Associate Technical Consultant
How to Apply Razorpay Off Campus Drive 2025
Click on Apply to Official Link Razorpay Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
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